For questions regarding the details of your loan, such as when or how to make a first payment, or how to set up Automatic Payment options please contact:
To access the customer portal - CLICK HERE (https://myloanweb.com/AlliedMortgageGroup)
Please note that we are experiencing higher call volumes than normal. To expedite your inquiry please have your account number available. You may also reach out to servicing@alliedmg.com and we will respond to you in the order the emails are received.
To assist you in making some critical decisions about your mortgage during this time, here are a few things to consider outlined by the Consumer Financial Protection Bureau (CFPB).
A new federal law, the Coronavirus Aid, Relief, and Economic Security (CARES) Act, puts in place two protections for homeowners with federally backed mortgages:
To be eligible for protections under the CARES Act your mortgage must be federally owned or otherwise backed by one of the federal agencies and entities listed below. If you don’t know who owns or backs your mortgage, you can call your lender or servicer. The servicer has an obligation to provide you, to the best of its knowledge, the name, address, and telephone number of who owns your loan.
If you have a mortgage loan that is not backed by the federal government, contact your lender or servicer. The government is encouraging lenders to work with borrowers who are or may be unable to meet their obligations because of the effects of COVID-19.
Your lender should help you identify alternatives that may be available to you given your specific circumstances.
The CFPB created THIS VIDEO to help borrowers better understand their options.
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